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Betsy Rawls, 4-time US Open champion and top administrator, dies at 95_我的网站

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A |     LEWES, Del. -- Betsy Rawls trained to be a physicist and instead devoted her life to golf, first as a four-time U.S. Women's Open champion and later as a tournament administrator, a remarkable career that landed her in the World Golf Hall of Fame.Rawls, who won eight majors in her 55 LPGA Tour titles, died Saturday at her beach home in Delaware, the LPGA Tour confirmed. She was 95.“There are simply not many careers that can compare to Betsy's,” said Mike Whan, the CEO of the USGA and former LPGA Tour commissioner.He cited her 55 wins and eight majors — Rawls ranks sixth on both lists — along with her induction into the LPGA and World Golf Hall of Fame, the Bob Jones Award and her 17 years as tournament director of what was then the LPGA Championship.“She was a legend in the game who would have been successful in anything she pursued, so we are all lucky she made golf her passion,”Whan said.The intention was always in the field of physics. That's what Rawls was studying at the University of Texas when she connected with fabled swing coach Harvey Penick. She won the Texas Women's Amateur in 1949 and 1950, and she finished runner-up to Babe Zaharias in the 1950 U.S. Women's Open.“I had every intention of being a physicist,” Rawls said in a story posted on the LPGA's website. "I played golf for fun and never considered turning professional. Then I decided it would be more fun to be in golf than physics, and Wilson paid me a salary and all my expenses. They paid my expenses for 20 years. One year, I gave 120 clinics.”She won the U.S. Women's Open by five shots over Louise Suggs in 1951, the first of four titles in the biggest event in women's golf. Only the late Mickey Wright won as many Opens. Wright once said, "Betsy has always been committed to work and dedicated to the game. I can think of only two women who have achieved as much, not only as players but for their lifetime contributions, and that’s Betsy and Patty Berg.”Rawls was born May 4, 1928, in Spartanburg, South Carolina, though she moved to Texas in 1940 and grew up mostly in Arlington.She won at least once a year from 1951 through 1965. She won the last of her eight majors at age 41 in the 1969 LPGA Championship by four shots.Rawls led the LPGA Tour money list in 1952 and 1959. She won the Vare Trophy for the lowest scoring average in 1959 and led the LPGA in victories three times.She was part of the inaugural class for the LPGA Hall of Fame in 1967 and in 1996 received the Bob Jones Award, the highest honor by the USGA. She became the first woman to work the men's U.S. Open as a rules official in 1980.She also was the LPGA president in 1961 and 1962, and after retiring from full-time competition in 1975, she worked a tournament director and later ran the LPGA Championship.“Anyone who can make a living in golf is lucky,” Rawls once said. “Then to receive all the benefits accorded to me in the process … well, that makes me feel fortunate. It’s more than I could possibly deserve.”___AP golf: https://apnews.com/hub/golf。            在线上平台花6000多元订机票,误将出发日期选错。

B | 订票1小时左右,申请退票,商家几乎扣除全部机票费,只退了600元保险费。最近,旅客冯女士的遭遇引起不少关注。

C |        黑猫投诉平台7月发布的报告显示,仅今年上半年,平台就收到关于机场航空公司的投诉近2.7万件,其中“退改费用高”投诉超1.3万件,占比接近一半。报告提到,消费者普遍反映提前7天以上甚至十几天申请退票,仍被平台扣除超过40%甚至90%的票款作为手续费。       机票退票手续费为何这么高?如何推动解决旅客反映的问题?记者采访了中国航空运输协会(以下简称“中国航协”)有关负责人。       机票、航班座位具有极强时效性、不可存储性、资源独占性三大特征。民航航班的运营资源都是为既定飞行计划提前配置的,飞机调度、航油储备、机组人员排班、空管指挥、机场地勤保障等均有成本,且成本不会因座位空置而减免。一旦航班起飞,机上空置的座位就会失去使用和二次销售价值,属于不可逆的资源消耗。       中国航协有关负责人介绍,目前,国内航空公司普遍实行阶梯式退票收费。旅客越早申请退票,航空公司拥有越充足的时间将空置座位重新投放市场、完成二次销售,退票手续费标准一般相对较低。建议行程不确定、易变动的旅客选择退改灵活的全价票、高端舱位,更好享受退改权益;行程固定、确定无误的旅客,可选择高折扣优惠机票,遵守适度的退改限制换取出行性价比。       一些旅客反映退票规则看不懂等问题,中国航协有关负责人介绍,阶梯式退票收费在实际落地执行中确实存在一些服务短板:规则公示透明度不足。部分线上平台、销售代理渠道存在规则展示隐蔽问题,如退改条款字体过小、位置隐蔽、专业术语晦涩、默认折叠不展示等;国际机票退改体系复杂。

D | 部分外国航空公司扣费规则不公开、费率不透明,销售平台解读不到位;行业缺乏规范标准。国内各家航空公司虽均遵循阶梯收费逻辑,但在具体时间节点、手续费比例、免费退改门槛等细节上存在差异。       针对旅客关注的机票退改服务痛点,中国航协已牵头统筹推进机票退改服务升级优化工作,推出多项举措。       研究出台退改标准,全面提升规则透明度。中国航协正在牵头制定机票退改专项团体标准,计划今年内正式发布实施。标准将明确退改要求,所有售票平台、航空公司官方渠道,必须通过醒目字体、弹窗强制提示、专属标识、前置告知等方式,在旅客支付订单前主动公示退改费率、限制条件、免费退改场景,解决规则隐蔽、看不懂、不知情的问题,保障旅客知情权、选择权。       推广优质惠民政策,引导行业服务升级。东航近日率先调整国内客票退改规则,明确自8月6日(含)起销售的国内客票,所有舱位均可在航班离站前14天以上免费自愿退票、变更,打破了折扣票不可免费退改的传统限制。

E |        强化行业合规培训,规范服务执行口径。

F | 针对一线客服、票务代理、线上平台工作人员开展常态化专项培训,规范退改规则解读、纠纷处置流程等工作。       攻坚国际机票服务难题,实现跨境规则透明化。督促国内航空公司和销售平台细化国际航线退改规则,前置风险提示。主动对接外国航空公司,加大协调力度,推动跨境、跨航司退改服务规范化、透明化。

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Published on:00:08:03


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